Our webstore requires you to submit your personal information. This information allows Bambino Essentials to ship your order to you and keeps you informed of any changes to our site and also informs you of new products via email if you choose. Any details you provide are used only by Bambino Essentials, we will not sell or provide these details to any other party.
You can request to be removed from Bambino Essentials contacts at any time. Send an email to requesting to be removed and we will deactivate your account and cease communication with you.
If you change your mind (and we know it can happen) we will happily exchange your purchase, on condition that:
- It is within 14 days of receipt.
- Goods are in original condition.
Bambino Essentials is of course happy to exchange or refund any faulty items purchased.
If you are returning an item because you chose incorrectly you will only be refunded for the price of the items that were sold to you, excluding all postage costs.
If you are exchanging an item because you chose incorrectly you will be required to pay for the return postage and also the postage cost to send the exchage.
If you are returning an item because of an error made by Bambino Essentials, or because it is faulty, we will refund your costs for returning it to us.
Before returning any item(s), please send an email to us so we know to expect it, or
phone 0405 158 271.